The problem with shouting is that it pushes people away. WHEN YOU SHOUT IN EMAIL, IT SEEMS ANGRY. Shouting creates a wall between us and the person at the other end (even though it seems like many people, sooner or later, there's one person at the other end).

Shouting destroys intimacy, and it hurts our impact, the impact that comes from authenticity.

We feel speech and words long before we hear the words, and we hear the words long before we understand them.

The solution is simple: whisper.

Practice whispering.

Whisper when you type, whisper when you address a meeting.

Lower your voice, slow your pace, and talk more quietly.

The microphone will amplify your words. And we'll hear them.

http://sethgodin.typepad.com/seths_blog/2016/05/how-to-use-a-microphone.html